I even don't want to give even a single star as we don't have 0 stars. I want use all bad words to describe Goibibo and makemytrip as makemytrip controls goibibo. i came to know this later when i booked my ticket on goibibo. Such a hopeless company and hopeless staff. i booked tickets to say X place and later want to change the date. Let me tell you these guys made me drink 7 lakes of water. i kept on calling everyday for 10days just for a change date, everyday new person will pick the call and i have to tell him/her the story all over again and again and again. seriously don't know how to reach these guys. The AI will eat you away initially on the call and later after good amt of time the lady AI will connect to customer care by that time you will be almost exhausted and later you have to tell the same story to the person who attends the call. and one day i have decided i will complete it today anyhow. i called up Emirates and kept that person on the line and took this goibibo person online and then they did it after 10 tough days. very very very bad experience. never ever book tickets on this site. probably we think we can save some amount by booking tickets on these sites but later if you have some changes, you will loose all peace. so better go and book on the flight sites only.
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Goibibo is the largest online hotels booking engine in India and also one of the leading air aggregator. Goibibo is also the number one ranked mobile app under the travel category. Goibibo's core value differentiator is delivery of the fastest and the most trusted user experiences, be it in terms of quickest search and booking, fastest payments, settlement and refund processes. Goibibo has grown its hotels booking volumes by 5x in 2015 over the previous year. 70% of hotel bookings take place on Goibibo's mobile app.
Goibibo is part of the ibibo Group that also owns India's No. 1 online Bus ticketing platform, redBus.in and recently launched car pooling App, "ibibo Ryde".See more