My IndiGo Mumbai–Delhi journey on 4–5 December faced multiple cancellations and overnight delays, with final departure after a long airport wait. I raised a formal complaint and was informed that a ₹3,000 voucher would be issued, but it has still not been delivered.
After nearly 2 months of follow-ups through email and AirSewa, the only response I received was a rejection stating my flight was not eligible under their “Gesture of Care” scheme. That does not address the pending compensation already promised.
Very disappointed with the post-complaint resolution process.
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