going.com

4.5
4.5 Based on 140 reviews

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mima
Great customer support

I've been on the Going mailing list for many years, way back when it was still known as Scott's cheap flights. Often they had great deals, and were super helpful with with emails with traveling tips. Unfortunately, for a while now they have only US airports to travel from, and I don't reside there any more - so when I accidentally purchased their premium account, I contacted them and they were super expedient in refunding me. Probably the fastest customer service I ever encountered.I'd totally recommend them, especially if you're based in the US.

5
Date of experience: Nov 04, 2025

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