going.com

4.5
4.5 Based on 140 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

140 Reviews

5 Star
83%
4 Star
4%
3 Star
4%
2 Star
2%
1 Star
7%

All Reviews

Filter Reviews

Review Time

mima
Great customer support

I've been on the Going mailing list for many years, way back when it was still known as Scott's cheap flights. Often they had great deals, and were super helpful with with emails with traveling tips. Unfortunately, for a while now they have only US airports to travel from, and I don't reside there any more - so when I accidentally purchased their premium account, I contacted them and they were super expedient in refunding me. Probably the fastest customer service I ever encountered.I'd totally recommend them, especially if you're based in the US.

5
Date of experience: Nov 04, 2025
Joshua
Love Going always getting me the best…

Love Going always getting me the best flights at the best prices.

5
Date of experience: Nov 02, 2025
Going Traveler
This is a life-changing website

Great deals found regularly, ability to select multiple destination airports for a watch list, simple link to booking

5
Date of experience: Oct 31, 2025
Penelope Warford
World traveler

I have been fortunate to travel the world and I find this site to be extremely helpful in my planning and execution of trips. I get daily tips on great flights all over the world. I don't think you would regret subscribing because I am glad I have.

5
Date of experience: Oct 30, 2025
David
Still testing out

While I like getting the alerts, I have not yet actually been able to use any of them to make flight reservations.As a premium subscriber, I don't understand why I cannot see alerts for other than basic economy tickets, which I never use for flights of any length such as to Europe. Also, I would like more ability to filter alerts and to group alerts together to avoid multiple alerts.

3
Date of experience: Oct 25, 2025
Lorne
They published a "mistake" fare to…

They published a "mistake" fare to India which saved me 100's of $s. If a person is patient and has flexibilty, you'll be alerted to some great options to be had if you can decide quickly.Even with not so much patience/flexibilty you'll be alerted to good bargains.

5
Date of experience: Oct 22, 2025
customer
There was a mistake with my billing…

There was a mistake with my billing payment. Going support corrected it very efficiently. Thank you !!

5
Date of experience: Oct 20, 2025
Tamara
awesome

You all are very helpful and respond quickly and very polite.

5
Date of experience: Oct 18, 2025
Going Traveler
I'm very happy to go accepted me to go…

I'm very happy to go accepted me to go to abroad

2
Date of experience: Oct 17, 2025
David
We Just Wanna Go Somewhere

At a point in our lives when we want to travel a lot. Not sure where we want to go, and finding low fares somewhere we’d like to go soon is a nice thing. Had a trip planned already to Hawaii, and I bought the flights when a deal came through.

5
Date of experience: Oct 16, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More