I had breakfast today at Gokyuzu (Finchley) and unfortunately, the experience was very disappointing. The lady who served us was not very welcoming and came off as quite rude. When my kids asked for extra jam, which we were willing to pay for, she seemed unhappy about it. She complained that she didn't know how to add it to the bill since it was a set menu, so she reluctantly said she would just give it to us.Later, when we asked for some butter, she was visibly annoyed. By the time she finally brought it, which took quite a while, we had already found some butter on one of the plates. To add to the frustration, she had charged us for both the extra jam and butter. Overall, the service was very poor, and the staff was unfriendly and not welcoming at all. It was a disappointing experience.
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