gokyuzurestaurant.co.uk

2.6
2.6 Based on 56 reviews

...

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Poor attitude, high costs, lack of warmth, and subpar service.

I visited Gokyuzu last night to celebrate my wife's birthday, hoping for a memorable evening. Sadly, it turned out to be memorable for all the wrong reasons. Right from the onset, there was an evident lack of warmth as we were met with no greetings, and the staff had grim faces with not a single smile in sight. This cold atmosphere was only the beginning. While the food was passable, the prices were exorbitant, with both the dishes and drinks being exceptionally expensive and not justifying their value.The service, however, was where the real issues lay. Our waiter seemed disinterested and frequently overlooked our table. This was especially evident when it came time to request our bill; the waiter simply dropped it off without offering any directions on the payment method, leaving us to flag down another staff member to proceed with the card payment. The overall inattention and seeming indifference from the staff marred our special occasion. The experience cast a shadow over our celebrations.Given the high costs, the lack of warmth, and subpar service, I would strongly advise potential diners to think twice before choosing this establishment, whether for special occasions or a regular meal.

1
Date of experience: Sep 19, 2023

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