We live near Brighton, but we regularly travel to Woodford and always call in at Gokyuzu for a meal as we love their food. However, over the past few visits our opinion of this restaurant has drastically gone downhill. The staff are like something out of a Faulty Towers series. It's as if they want to show you how rude they can be. Today we were dripped on from a leaking roof and we were not able to move to another table, so I had to wear my waterproof jacket and place as many napkins on the table as we could find. Then I found a large sharp piece of bone shard in my lamb which was a very unpleasant experience. We told one of the servers and he had absolutely no response whatsoever. Eventually we showed it to another server who just took it away. Unbelievable! The same thing happened on a previous visit when they served me raw chicken with my cooked lamb. The staff are completely unresponsive. We paid the bill in full, but probably shouldn't have paid the service charge.
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