gokyuzurestaurant.co.uk

2.6
2.6 Based on 56 reviews

...

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Precious
Careless staff with poor service @Chingford A406

Went for dinner on a Sunday evening after booking a table online and upon entering the restaurant- no greetings, hello or acknowledgement that a small group of customers arrived. It's like we are invisible. Had to approach the staff to find our booked table and learned that we could sit anywhere as there were a number of empty tables around. One of the servers reluctantly came to our table with the menu and felt that either server had a long day or doesn't want to serve us. Fine- please find another job if you don't like to serve customers, I fully understand that but you're representing the restaurant and the manager on duty doesn't seems to be paying attention either. Nobody likes to feel unwelcome in a restaurant which also made the average food way less enjoyable. As a customer, we don't only pay for the food but also for the service we receive. Would I like to be somewhere where the service is poor, the food is average and the staff attitude is dull and expects us to pay a tip?No, thanks. Would not visit again or recommend friends/families.

1
Date of experience: Sep 04, 2022

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