I placed an order expecting the promised 2–4 day delivery, especially since the item cost nearly £300. Unfortunately, my experience has been very disappointing. Although a shipping label was created, the parcel was never handed over to the delivery service, which means nothing can be collected or delivered. Customer service repeatedly tried to shift the blame to the delivery service instead of admitting the package is still in their warehouse. After several emails, I still have no clear answer about when the package will actually be sent. I am traveling soon and ordered in good faith based on their stated delivery times, but their lack of transparency has caused significant stress and inconvenience. It is unacceptable for a premium brand to provide such vague and unhelpful responses while failing to meet their own delivery commitments. I genuinely hope they improve their fulfillment process and communication, as it currently falls far below expectations for a brand at this price point.
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Goldbergh incorporates fashion into sportswear design, taking women uphill or downtown in style. Goldbergh promotes luxury, quality and confidence. Our signature style is fiercely feminine with a classic silhouette and surprising, head-turning fashion elements. With its focus on fashion, fun and the perfect fitting sports and skiwear, Goldbergh is an instant success on the slopes and on the catwalk.See more
