Unexpected charges after approved return – disappointing experience
We returned the car after inspection and it was approved without any remarks. About a week later we received a claim for a rim damage.
Despite disputing the claim in writing and providing documentation, the amount was charged to my card months later while the case was still under discussion. Communication consisted mainly of standard replies that did not address the actual objections.
Based on my experience, I would recommend in forst hand to find another car rental company or being very cautious and thoroughly documenting the car if you choose to rent from Goldcar.
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Goldcar is one of Spain's leading car hire companies and the largest dedicated to the tourist sector.
The company, with over 30 years of experience, now with more than 100 offices located in the airports and main tourist destinations Spain, Portugal, France, Italy, Greece, Croatia, Turkey,Malta, Andorra, USA & New Zealand