These reviews confirm my decision to NOT get an account. I deposited money into my credit union on 8/7/25, 3:15pm at 515 La Sierra Dr, Sacramento. I figured I'd open an account. There was a gentleman before me that had been waiting for 20-min. There were employees walking around, by this time, I had been in line for about 15min. The gentleman finally was called to the teller, he said to her, "What is going on, no one even said anything, like welcome in and or we'll be right with you". Now at this time, there were now 6-people behind me. When I got to the teller, she told me there was no one available to assist me and that there was no guarantee that if I came back they could assist me because they didnt have anyone available at that branch. LOL, so she not only could assist me, but she encouraged me NOT to go back! Needless to say, I will NEVER open an account.
Claim your business profile now and gain access to all features and respond to customer reviews.
Since our founding in 1933, we’ve put people over profit. And when more than 5,000 Americans were asked to choose the credit union or bank they admire most, we were named in the top 3 nationwide (American Banker, 2021). We think it’s because we share your values – from having each other’s backs to keeping more of your hard-earned money. Join us along with more than a million of your fellow Californians!See more