I paid off my balance in full with a cashiers check and they said I’d have to wait ten days for a zero balance letter while the check “clears”. I called them and said it is a cashiers check so it’s as good as cash but they said I still had to wait ten days to get my letter. So I waited ten days and called them up and they said they couldn’t give me the letter because of negligence on their end. They said I had to wait another 24 hours to get the letter emailed to me. Well it’s been 24 hours and guess what?! No email!!! So I’m on hold for the tenth time during this process trying to get my zero balance letter that I need for my lender so that I can buy a house. NEVER UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THIS CREDIT UNION!!!!
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