Horrible bank they stole from me I put in a dispute my car I was not fixed properly and I paid them $722 they did not fix the car properly so I put a dispute then I went to Capital Honda and payed $2,000 to fix my car Golden 1 took Hi tec side knowing that I had to go to Capital Honda in Sacramento I had r proof with receipts that my car was miythat he put the O2 sensor in and the car was shaking and the engine lights were on I cried and I suffered a lot I was a golden one customer for 18 years this is the worst experience I've ever had tomorrow I will pay the 722 again . I was treated very badly and they lied to me please take it to consideration for your bank if it's going to cost you more than to save very poor service and none of them are organized there have been mistakes made by the manager in Chico branch and they don't take responsibility except for the fact that manager of Chico said that Hillary second Manager in Chico branch was wrong and made mistakes . worst experience in my life. Back in forth every information with golden one has been a roller coaster with no regard to myself Harlin was awful agent nothing I've ever experienced at 76 yrs of age please be careful not a good bank very dishonest with their numbers they even said I deposit $26,000 which was incorrect it was a mess I would never recommend golden one to anyone please be careful sincerely a customer.
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