THE WEBSITE CLAIMS TO BE CANADIAN, BUT IT'S ACTUALLY BASED IN CHINA. I NEVER RECEIVED A RESPONSE TO MY EMAILS REGARDING MY PACKAGE STATUS. AFTER I INITIATED A DISPUTE WITH MY CREDIT CARD COMPANY, THEY RESPONDED IMMEDIATELY. THEY SENT ME AN 'UPDATED TRACKING STATUS' THAT WAS IDENTICAL TO THE ORIGINAL, SHOWING THE PACKAGE IS STILL WAITING FOR PICKUP BY THE CARRIER IN CHINA. THIS IS NOT A RELIABLE COMPANY.
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