I am extremely disappointed. I requested a withdrawal of €8,000, and after waiting, they returned €4,000 to my account, citing an “error.” The remaining €4,000 was supposedly sent to my bank over two weeks ago, but I haven’t received anything, and they refuse to provide proof of the transfer. I’ve contacted support multiple times, but they only say the money was sent and that I should check with my bank. This is unacceptable. A reputable service should provide transaction IDs or confirmations, but they haven’t. I’m warning others to be cautious; this behavior is concerning.
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