I cannot close my account. I registered as a German resident and was able to withdraw. They stated it’s not possible due to restrictions, yet I want my refunds back, especially after requesting account closure. My request was ignored, and I was told to continue playing despite my request to stop. I’m feeling trapped and stressed over my losses. I am requesting a refund of €1,100 for my losses and confirmation that my account is permanently closed. Please address this matter promptly.
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