Zero stars and that's being nice. We booked with Gold Medal, via the Co-Op, and they have promised to refund part of our holiday due to us having to move hotels due to a disgusting hotel we had in International Drive, Florida. It's been 3 months now and we have not received a single penny. They were refunded the same day as we left so I just don't really understand what we are waiting for!? Do not use this company if they are in anyway connected to your holiday. **Refund now received after putting this review up yesterday. What a coincidence!**
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At Gold Medal we’ve been supplying package holidays, scheduled flights, hotels, car hire, tours and excursions to the independent travel trade for over 40 years.
As a trade-only tour operator our holidays are only available to book through a local travel agent. We are a member of the Association of British Travel Agents (ABTA) and all the flight-inclusive holidays we sell are financially protected by the ATOL scheme.
We are also part of the Emirates Group, a dynamic travel and tourism operation with a global reputation for excellence spanning every aspect of the industry.
We welcome feedback from our travel agent partners and their customers, and will endeavor to resolve any queries raised.
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