goldmedal.co.uk

4.4
4.4 Based on 81 reviews

At Gold Medal we’ve been supplying package holidays, scheduled flights, hotels, car hire, tours and excursions to the independent travel trade for over 40 years. As a trade-only tour operator our holidays are only available to book through a local trave...

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Average Rating

4.4

/
5

81 Reviews

5 Star
84%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
15%

All Reviews

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Review Time

Gemma Gates
I made a booking with Gary Titterington. The itinerary was fairly complex, but Gary was amazingly he

I made a booking with Gary Titterington. The itinerary was fairly complex, but Gary was amazingly helpful and was able to offer advice and looked at alternative options to make sure my clients had the best routing possible.
I will definitely be using him to book again in the future as his level of knowledge, experience and friendliness is unmatched by any of his colleagues.

5
Date of experience: Jan 26, 2026
Christian
James in the Cruise Plus Team

James in the Cruise Plus Team has been superb with his help to secure a big booking that includes NZ and Australia. Appreciated his knowledge and him staying late to finalise this booking. He also worked on it late in the evening a few times from his home which was very kind and brilliant service.

5
Date of experience: Jan 26, 2026
Michelle
Would like to say a Big thank you to…

Would like to say a Big thank you to Amy Bell for helping myself book a Tanzania Safari with a beach extension to Zanzibar, she was extremely knowledgeable which made my booking journey very easy.

5
Date of experience: Jan 24, 2026
Jan Hollows
Mexico

Reema was excellent helping me with the TUI flights for this booking. She managed to book the flights with just a deposit saving the clients having to pay an enormous deposit.

5
Date of experience: Jan 23, 2026
Gemma Gates
Gary is amazing!

I made a booking with Gary Titterington. The itinerary was fairly complex, but Gary was amazingly helpful and was able to offer advice and looked at alternative options to make sure my clients had the best routing possible.I will definitely be using him to book again in the future as his level of knowledge, experience and friendliness is unmatched by any of his colleagues.

5
Date of experience: Jan 22, 2026
Hayley
I spoke to Claire Thurlow in the…

I spoke to Claire Thurlow in the Florida department. She spent time, looking to see if she could get any better flights for the customers & managed to find some! Claire was very thorough & spent a lot of time getting the holiday right for my customers.

5
Date of experience: Jan 22, 2026
SHERYL MAKIN
Lyndsey went over and above!

thank you to Lyndsey Procter who worked on her day off to help me secure a great booking for florida. Her commitment to the quote and booking process was super impressive.

5
Date of experience: Jan 22, 2026
Andrea Thompson
5* Service

I made a booking with Hope in the Cruise Plus team, cruise is not my strength and this was a big booking for cruise and stay in Australia. From the moment Hope answered my first call until we got the booking confirmed a few days later she was really helpful, knowledgeable, quick to respond to questions and also made some great recommendations in order to make sure all of my clients needs were met.Hope is a credit to your team, I am really grateful for all of her help and guidance with this booking.

5
Date of experience: Jan 20, 2026
westbourne
Joe is an absolute asset to Gold Medal

Joe is an absolute asset to Gold Medal, he is always friendly, and happy to help look at any alterations to quotes (and I did make a fair few). He goes out of his way to look at alternatives and to make suggestions that would help save the customer money. He is very efficient, does what he says he will do and responds in a very timely manner. He is my absolute go to for all future quotes. Thank you Joe.

5
Date of experience: Jan 19, 2026
Hayley
Sarah Edwards was great from start to…

Sarah Edwards was great from start to finish, with this booking, we had so many questions and changes and she helped all the way Thank you from Hayley at Prem Travel

5
Date of experience: Jan 19, 2026

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Business Details

  • At Gold Medal we’ve been supplying package holidays, scheduled flights, hotels, car hire, tours and excursions to the independent travel trade for over 40 years.

    As a trade-only tour operator our holidays are only available to book through a local travel agent. We are a member of the Association of British Travel Agents (ABTA) and all the flight-inclusive holidays we sell are financially protected by the ATOL scheme.

    We are also part of the Emirates Group, a dynamic travel and tourism operation with a global reputation for excellence spanning every aspect of the industry.

    We welcome feedback from our travel agent partners and their customers, and will endeavor to resolve any queries raised.
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  • language https://goldmedal.co.uk

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