The customer resolutions team Debbie, Mark Helen and Richard were just fabulous xx nothing was too much trouble and they were so quick at fixing everything with the customer in the fore front of their minds. So reassuring as an agent. They were amazing through the whole process xxOne very happy customer who is due to land in Antigua in the next hour.Just wanted to thank the guys xx and this is why I book GM wherever I can xx 😘 ❤️❤️❤️❤️❤️❤️❤️❤️
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At Gold Medal we’ve been supplying package holidays, scheduled flights, hotels, car hire, tours and excursions to the independent travel trade for over 40 years.
As a trade-only tour operator our holidays are only available to book through a local travel agent. We are a member of the Association of British Travel Agents (ABTA) and all the flight-inclusive holidays we sell are financially protected by the ATOL scheme.
We are also part of the Emirates Group, a dynamic travel and tourism operation with a global reputation for excellence spanning every aspect of the industry.
We welcome feedback from our travel agent partners and their customers, and will endeavor to resolve any queries raised.
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