I just signed into my Golf Now account and found that I only had 3,849 points??? I knew that last time I looked I had 20,000+ points. Where did they go?So I looked for recent emails that I had received from Golf Now.I received an email from Golf Now on Feb 4, 2026 asking me to renew my membership and encouraged me to use my points towards renewing my membership. This email stated that I had 27,040 points. I ended up not renewing my membership at that time.I called in today to see where my points have gone and they told me they expired and that I'm not able to get them back. Once their gone their gone. All points expire after one year.So I then asked if they send out email reminders to their members of expiring points and they said no we do not.I then asked if they could reinstate my expired points and they said no. I then asked them if they could reinstate them so that I can use these points towards renewing my membership and they said no.I then asked how long I've been a member and they told me since 2017.All I can say is that it's a very very poor way to treat a member who has had a membership with them for the last 9 years...
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