I booked three tee times in Florida on Golf Now before I left Canada in early January this year. I arrived at the first course and paid my green fees in the Pro Shop for the reservation, and then when I returned to Canada, I see a charge for $100.16 from Golf Now for the same reservation that I paid at the course. I thought it would be a straight forward conversation with Golf Now to refund the duplicate charge. After contacting customer Service (Ridley), and after providing all the necessary documentation which clearly outlines the duplicated charge including credit card statements, course information, credit card information, date & time of the booking etc, Golf Now is saying that they cannot see the charge in their records and they will not be refunding the $100.16 Cdn funds. This is outright fraud!! I would recommend not using Golf Now ever, as there ability to manage even the simplest of customer service issues reveals a fundamental problem with using this platform. I would recommend calling the Pro Shop directly for all future bookings.
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