I booked a Hot Deal tee time for a foursome through GolfNow. Thinking everything was set, only to have the reservation automatically cancelled hours later with no explanation. When I called customer support, they initially tried to tell me I was the one who cancelled it, which was not true. It wasn’t until they contacted the course directly that I found out the golf course canceled it on their end, for reasons still unclear.GolfNow’s solution? They told me if I wanted the deal I booked, I’d need to call the course the following day and speak to the owner, who MIGHT honor the rate. I'm sorry, but I shouldn't have to chase down a golf course owner to correct a problem that started with GolfNow's system. Between the lack of accountability, the poor communication, and the gaslighting from support, this experience has completely turned me off from using GolfNow in the future. Unbelievable and unacceptable.
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