I tried canceling a reservation on the website on 12 and 13 November 2025 and under my profile the webpage for reservations never appeared, it was only blank. I was using google, firefox, edge, and duck duck browsers to no avail. I went to the faq page to try to figure out if I had to do anything else and the faq page article had a review button and comment section, which of course did not work. They have poor website management. Will strongly consider canceling account. First time I had this problem as my prior booking experiences have been good. Rarely do I cancel a reservation. With the app, I had same problem, unable to cancel reservation.
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