I was a VIP member for 10+ years. I did not renew this April. Their new point system is garbage. I had 53000 points showing .Two weeks later I was going to rejoin with my points. My points then showed 18000. I called Golf Now and was told 36000 points had expired. I asked how that many points could expire in 2 weeks. They are supposed to last for one year. I didn't earn 36000 points in a two week span in 2024.I have looked at all my reservations for the past year. I totaled up all my points earned and any cancellations and got 55,000 points. My account shows only 18,000. I mentioned this to Golf Now and the person totaled them with me, He got the same result. He said someone would contact me in the next five days, It's been two weeks. So much for customer support. I did enjoy Golf Now for many years, even though they made it worse each year. I tell everyone to not join. With the booking fee you can book for maybe a couple dollars more by calling the clubhouse direct and have a choice of tee times. Do not use Golf Now / Golf Pass. I am now a member of my local club.
Claim your business profile now and gain access to all features and respond to customer reviews.
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
