gomibo.se

4.4
4.4 Based on 16 reviews

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Takunq
Delivery is awful

I have no complaints about the prices or Gomibo's shipping speed. However, I have a huge complaint about the delivery method - UPS. It's the worst delivery experience of my life, and I'm not joking.Today marks 6 days since I ordered a smartphone, and I have no idea where my smartphone is, UPS is still unable to deliver it. Gomibo can't help me, and UPS doesn't respond.Gomibo, if you are a serious company, why do you use UPS? I'm highly disappointed.UPD: eventually I have received my 1000 EUR parcel in a random delivery point (not even close to my home) instead of personal delivery, and the address of this point I had to ask UPS support via Facebook messenger (!?). It's a disaster!UPD 2. Well, the Gomibo support team recently contacted me, assuring me that they are eager to work with UPS to avoid such issues in the future and offered me 30 EUR discount for the future purchases...with delivery via UPS, I assume...

3
Date of experience: Apr 15, 2024

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