The interface is okay. Customer support is a Joke. Was lied to during on boarding about the customer service we would receive and guaranteed it would be better than the provider we had just left. No all the same. Took almost a year to get 2 cables ordered in which i was charged for the ELD even though it could not be used. Just made another order with cables and requested the 3018-Y cables 7 of them and they sent me 2 different kind not even close to what I was needing. This is ever time I need something from them... A Joke. Only reason I give it 2 stars is its who we use for ELD and it works and the web interface is acceptable
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