Motive is one of the worst companies I have had to deal with. From the time I started the subscription to the time I tried to cancel my renewal, its been a headache. Their customer services is a joke...
Now, they gave my account to collections because our negotiations moved into my "30 days" before renewal.
I have an email feed which clearly proves all of this. Does it matter? No... They charged my card anyways. I disputed it with the credit card company. So, they put my account into collections. I reached out multiple times after the card was charged and disputed. *Crickets*
PLEASE PLEASE PLEASE do not use this company!
They are horrible to work with and impossible to cancel through. They are not stupid, they will use the loop holes to screw you over and not care.
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