gonytours.com

2.1
2.1 Based on 13 reviews

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Melvin F.
This company is allowing people to sell …

This company is allowing people to sell their tickets on the street and deliberately give people false info. I was in the city and bought a ticket off an agent and was told the ferry runs every 30 mins when in fact they run every hr and a half. I went back to the agent I bought the ticket from and they said they didnt know that was the timeframe but even after I told him it was I stood there and watched him tell another person that walked up that the tour was running every 30 mins. I called the customer service number on the back of the ticket yesterday while I was there and got no answer but when I called back today I spoke to someone and all she had to say about it was sorry for the misunderstanding. Also there was an agent with the people selling the tickets on the street and he said he was the manager but when I told him what happened he refused to give my money back.

1
Date of experience: Apr 12, 2017

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