I had a terrible experience with customer service, as I never signed up for a monthly subscription, yet I was charged around 30 dollars for no reason. When I reached out for help, the representatives were unprofessional, stating that since I had already been charged, they couldn't process a refund. They could take notes from other companies on how to better support their customers. I strongly advise others to be cautious, as this could mean losing your hard-earned money.
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