goodcar.com

4.1
4.1 Based on 179 reviews

We love car people! We know all about cars and more. Our team has been developing and delivering quality data products since 2007. We value the fact that millions of customers regularly return to us for reliable answers to their questions. Located on th...

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Average Rating

4.1

/
5

179 Reviews

5 Star
67%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
22%

All Reviews

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Review Time

Michael L Coleman III
Like a lot of other people, I didn't notice they snuck in a 30-dollar monthly subscription fee. I wa

Like a lot of other people, I didn't notice they snuck in a 30-dollar monthly subscription fee. I was only looking for a single search. The second they charged my card I reached out to them. They told me no refund because I didn't cancel in time? How about not trying to trick people into a subscription they don't want?

1
Date of experience: Feb 26, 2026
James Hutchinson (JH PhotoArt-ChronEVO)
In principle ok, but unstable system. Two payments taken, then a subscription with less than clear i

In principle ok, but unstable system. Two payments taken, then a subscription with less than clear intensions. The two engine numbers I checked did not come up in there system where they did on others, they failed to response to my email for almost two weeks, and within that clearly stated they weren’t interested in my grievance of the above. Seems like a one person operation with a cash flow problem.

2
Date of experience: Feb 23, 2026
peggy vollmer
i thought i used it once for 1095 for review on car. then=m they charged my credit card 29.95 which

i thought i used it once for 1095 for review on car. then=m they charged my credit card 29.95 which i did not approve. i have an email i cancelled by company and this charge still posted to my account.

1
Date of experience: Feb 14, 2026
Karen Miller
Goodcar ran a report that was very old...15 years old. Did not have current inspections, current ve

Goodcar ran a report that was very old...15 years old. Did not have current inspections, current vehicle maintenance records and said vehicle had not been in any accidents, when actually it was in an accident several months ago. Don't waste your money, no matter how inexpensive. You. get what you pay for and with Goodcar, you get nothings.

1
Date of experience: Feb 10, 2026
Gloria Fisher
Deceptive billing practices.

Deceptive billing practices. I only wanted a single report for one vehicle. They began charging $30 monthly after the 'trial' period without clear notice. Despite canceling the 'subscription' multiple times, they continue to attempt to charge my card. They assert that their confirmation email makes the subscription clear, but it’s not obvious at all and isn’t part of the checkout process. It seems their strategy is to collect a few payments before the customer realizes and cancels. Untrustworthy, and they are aware of it. I suspect many of the positive reviews are fabricated, aside from those addressing the ongoing billing issues... It's difficult to trust that their information is thorough and accurate when they employ misleading tactics to charge customers, hoping they remain unaware.

1
Date of experience: Jan 14, 2026
Tucker
Misleading service with no results

The platform encourages users to sign up by displaying "records" of vehicles. After registration and payment, you may find a message stating: Your vehicle was not found. THEY SIMPLY LURE YOU INTO PAYING without actually having any information about your car. It's a scam.

1
Date of experience: Dec 05, 2025
Charli R.
Extremely disappointing customer service experience

I had a terrible experience with customer service, as I never signed up for a monthly subscription, yet I was charged around 30 dollars for no reason. When I reached out for help, the representatives were unprofessional, stating that since I had already been charged, they couldn't process a refund. They could take notes from other companies on how to better support their customers. I strongly advise others to be cautious, as this could mean losing your hard-earned money.

1
Date of experience: Dec 03, 2025
Ingram Clark
Misleading Charges and Unethical Practices

They are deceiving users. They initially charge $1 for a 7-day period but conceal in the fine print that a $29 charge will follow after this trial. When I purchased their service, I believed it was a one-time fee, as it wasn’t clearly stated that it was a trial with subsequent billing. They obscure this information within the terms and conditions, which feels unethical, even if they could legally defend it due to the fine print. From the company's response, it's clear they obscure charges during the checkout process. It’s unacceptable to hide such significant information in fine print. While they may win disputes legally, they certainly fail in terms of ethical standards. This is typical of scammers: hiding critical details while maintaining a façade of legality.

1
Date of experience: Dec 03, 2025
Kaiden M
A inconvenience happened with my…

A inconvenience happened with my account and I called the support and I got helped by a woman who was amazing and helped perfectly.

5
Date of experience: Nov 05, 2025
Jesus
very kind!!!

5
Date of experience: Nov 05, 2025

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Business Details

  • We love car people! We know all about cars and more.

    Our team has been developing and delivering quality data products since 2007. We value the fact that millions of customers regularly return to us for reliable answers to their questions.

    Located on the shores of the Atlantic in the beautiful city of Boston, our team knows down to a zip code, license plate, and VIN what affects the price and quality of almost every car you see around you nationwide.See more

  • language https://goodcar.com

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