Awful service; after joining the company, they have been unable to read my meter for weeks and can't clarify how they will calculate the time of use tariff I signed up for. They suggested I take weekly readings, which is ridiculous for a time of use tariff that needs 1/2 readings, and then they would divide the bill. This approach makes no sense, as weekly readings don't indicate off-peak usage. When I raised this issue, the responses were either to cut the call or claim they had already explained it. They've agreed to change my meter, but that's still a month away.
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Good Energy has been driving the UK’s renewable energy revolution since 1999, helping homes and businesses become greener and more self-sufficient through clean power and green technology.
We supply 100% renewable electricity from over 3,000 independent British generators and support more than 180,000 people producing their own energy through the FiT scheme. We also install solar panels, batteries, heat pumps and EV chargers, with tariffs and export rates that reward customers fairly for the energy they share.
We exist to fight climate change and power a cleaner, greener, future for all.See more
