I want to share my experience with The Good Feet Store so others can make a fully informed decision before committing.
While the overall concept and process were explained, my concern lies more with the in-store sales experience. I felt that the approach was overly pushy, particularly when it came to financing. At one point, the salesperson took control of the phone during the credit application process and directed what to select, emphasizing how easy it would be to pay off. This made me uncomfortable and felt more like pressure than guidance.
There was also a strong push to add on additional products, such as shoes, even after I clearly stated that I was not interested in them. For a purchase at this price point—around $2,000—I expected a more personalized, customer-focused experience rather than one that felt driven by upselling.
Additionally, while the system is presented as a multi-step, customized solution, I did not feel that the three-step insole process was tailored to my individual needs to the degree I expected. I followed the instructions provided, but unfortunately did not experience the level of relief I had hoped for.
This may be a solution that works well for some people, but I would encourage potential customers to be mindful during the sales process. Take your time, ask questions, and don’t feel pressured into financing or add-ons that you’re unsure about.
Buyer beware: for a significant investment like this, it’s important to feel confident not only in the product, but also in the level of care and professionalism you receive during the process.
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The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
