goodmanhomesolutions.com

1.1
1.1 Based on 40 reviews

...

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Chas Anderson
Terrible customer service experience

The customer service from this provider is absolutely the worst! In fact, it feels like there is no customer service at all. They do not answer calls, ignore texts, and when I finally managed to access the chat feature, they misrepresented the scheduled date. It took nearly two days just to get into the chat, as it kept indicating that everyone was busy. I am relieved I managed to cancel everything without losing any money. I've been trying to confirm a repair date for four days and eventually found a competent service provider to fix my appliance without any hassle. I strongly advise against using this company.

1
Date of experience: Nov 20, 2025

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