This service provider for a warranty in North Port, FL has been absolutely terrible! If I could rate them lower, I would! They completely ignore emails and don't answer phone calls. Their live chat feature always indicates they are busy with another customer and suggests trying again later. They failed to show up during the scheduled four-hour window. When I finally managed to reach them the following day, the representative was very rude and refused to offer any apology. She claimed I sent their call to voicemail on the day of my appointment, but it's well-known that calls from 1-800 numbers often go directly to voicemail. Even if that were the case, they didn't leave any message. Despite my multiple calls and emails on the day of the appointment, no one responded. I have reached out to the warranty provider to find a different service, as I do not want this company in my home.
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