We recently completed on our house with Goodmove, and throughout the process I was in frequent contact with Katy — both by email and phone — for updates and guidance. She was truly the saving grace for us, bringing calm and clarity when our solicitor unfortunately wasn’t very helpful.Katy was always quick to respond, genuinely caring, and her customer service was on another level. We were so grateful for how much she helped us through what was a very stressful time. Nothing was ever too much trouble, and she handled everything proactively and efficiently.Katy is an absolute asset to your team. From both of us — thank you! We always say the best part of the buying process was Katy. She was the only person we could rely on for accurate information, and we would have been lost (and very stressed!) without her. Keep being amazing!
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