goodmove.co.uk

4.8
4.8 Based on 161 reviews

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Average Rating

4.8

/
5

161 Reviews

5 Star
90%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Martin
Really helpful advice from Max.

5
Date of experience: Mar 04, 2026
Superkew
Absolutely fantastic from start to…

Absolutely fantastic from start to finish, highly recommended, thankyou to Sophie, Louise, for such an easy first experience selling our home.

5
Date of experience: Mar 04, 2026
Kathryn Greenhalgh
Organised helpful staff nothing too much trouble, spot on with everything as promised, worked with u

Organised helpful staff nothing too much trouble, spot on with everything as promised, worked with us not against us every step of the way, really pleased with how everything has gone, would highly recommend to anyone wanting to sell their property..Special thanks to Lucy who has been so professional and helpful through the process of us selling our home..

5
Date of experience: Mar 03, 2026
Kathryn Greenhalgh
Highly recommended

Organised helpful staff nothing too much trouble, spot on with everything as promised, worked with us not against us every step of the way, really pleased with how everything has gone, would highly recommend to anyone wanting to sell their property..Special thanks to Lucy who has been so professional and helpful through the process of us selling our home..

5
Date of experience: Mar 03, 2026
Kate
I'd read so many lovely reviews of…

I'd read so many lovely reviews of Goodmove, that, when we needed to sell our house quickly, it seemed a good option.When I talked to 'one of their advisors on the phone he cheerfully offered us a conditional offer of 260k, valuing the property at 319k, so about 80% We agreed to this, it sounded more or less as expected.An 'independent' surveyer came round, had a very casual look at the house, took some pictures and left.Goodmove got back to us and said, unfortunately the house had only been valued at 180k, so they were only able to offer us £140k! This was an insult, so we abandoned Goodmove and got a local, regular estate agent to value the property. They valued it at £250kposted it up on their site and we were immediately swamped with viewings. Three weeks later, we accepted an offer of 245k with no chain, which we accepted. Probably the valuation of 250k was on the lowside, as illustrated by the flurry of interest and several very quick offers.Call me a cynic, but I DO NOT think Goodmove's 'independent' valuation was independent. A valuation, based on nothing but a casual glance around and a few snaps at £70k below our true independent valuationof £250k is extremely suspicious to say the least.I would advise people to be very careful of this company. Yes, the reviews glow, but our experience sheds some light on this company. We were prepared to accept 80% of market value, but what happened smacked of trickery. Doubtless, someone will respond to this review with some trumped-up version of the truth. However, the facts speak for themselves.I did communicate with the company with regard to this review. They would have taken our £140k, had we accepted the value provided via them as genuine. I'm not sure what they mean by a low valuation not being in their interests.However, if they are to be given the benefit of the doubt, I would suggest they use local bona fida valuers, which are readily available for a small fee.

1
Date of experience: Feb 26, 2026
Ken Longfield
Good advice

Good advice top notch

5
Date of experience: Feb 26, 2026
customer
Goodmove Huddersfield

Goodmove, HuddersfieldThe amazing Katy! What a marvel! A massive thank you for the time spent on selling my house. Nothing was too much trouble and she went far beyond her role keeping me updated, sorting out any queries I raised and her customer service and professionalism was exemplary, nothing was too much trouble - a company treasure - also an extra thank you to Tony and Howard who were always so cheerful and to the photographer who took such lovely photos. I would have no hesitation in recommending Goodmove - thank you!C Tyroll

5
Date of experience: Feb 25, 2026
Sheila
Greg was an absolute gem

Greg was an absolute gem. It was such a hard time for my sister and I. Greg was so understanding and offered us a great price to buy the house. I would deal with him again if needed.

5
Date of experience: Feb 25, 2026
Polly
Katy was great

Katy was incredibly supportive throughout the entire process. Always polite, efficient, friendly and had time to answer our queries. (One or two others in Goodmove were not quite 100% like Katy was). Her boss Georgia was helpful as well, especially at the start. Katy went the 'extra mile' for us, on more than one occasion.

5
Date of experience: Feb 20, 2026
James Willcocks
Couldn’t have asked for better service

Recently sold our house through Good Move. Marcus from the team was proactive throughout and always available. Couldn’t have asked for better service - would highly recommend!

5
Date of experience: Feb 19, 2026

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