I did a telehealth visit for UTI treatment. It took a very long time to connect with a provider and she did not ask me any questions about my symptoms, she simply prescribed a medication and sent it to my pharmacy. I asked a follow up question and did not receive a response. I completed the medications prescribed yet my symptoms persisted. I then went to an urgent care facility and was told the medication prescribed by goodrx is ineffective and I was prescribed a different medication. I endured pain for over a week because the treatment prescribed by goodrx was not effective. I assumed that completing all meds prescribed would result in clearing the UTI but it didn’t. I will not be using goodrx again.
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