My elderly father had a horrible experience. He purchased a pair of glasses that had to be ordered. The young man that assisted him told him money back guarantee. Two days later we found something he liked better for a fraction of the price, so we called to cancel the order. We got the runaround so went into the store to cancel the order. The young guy started acting funny about refunding the purchase; he went and got the manager who asked for the receipt. My father provided the receipt, the man took the receipt and came back with a different receipt and stated he could not refund the purchase. We looked at the receipt and it wasn’t my father’s receipt. We asked for the receipt but he refused to give it back stating it was his receipt. It was a sad and shady experience. I believe in karma, messing over children and elderly people is a gross miscarriage of human decency. We will be taking our complaint to a higher authority.
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