Had an issue with a new pair of sunglasses. They reached out to the manufacturer and I recieved a new pair resolving the issue. The staff was polite and helpful. To be fair, for reasons beyond their control it did not happen over night, but they followed through and they understood the assignment.
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With over 200+ brands of eyewear and a full on-site lab we are able to provide an amazing selection as well as prescription lenses in an hour or less.