goodsmileshop.com

1.7
1.7 Based on 48 reviews

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Rathbone Adams
Lousy shipping method options

I can't say much to this shop yet, since I haven't gotten my order yet (it's been half a year, thanks covid). But I made contact with the customer service already and wasn't satisfied with their reply. Or more like, they didn't even answer my question, but talked around it. They're the only online shop I know that doesn't offer (registered) airmail shipping. Now, in pandemic times, that's even worse, since SAL isn't shipped anymore and certain customers (like me) don't want to use EMS, as they charge high fees in some countries. The shop only offers these two shipping methods... And when I asked them, why they don't offer airmail, which still ships to some countries, I got no answer to that whatsoever. Really disappointing. Especially in these times you have to look for other options. But it's easier to excuse yourself and tell your customers to wait patiently it seems...

2
Date of experience: May 17, 2021

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