Ezra quickly identified and explained the problem, so my rating for the support organization is high. However, my rating for the application and validation process is low, because (a) Google Workspace for Nonprofits is incorrectly named, (it is only for charitable nonprofits), (b) the Goodstack email with the result of their validation of our organization gave only a vague indication of what the problem was, and (c) there was a no-reply email address, making it more time-consuming to respond asking for clarification.
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