goodstack.org

4.5
4.5 Based on 431 reviews

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Rembrandt A.
Goodstack cannot fulfill nonprofit…

Goodstack cannot fulfill nonprofit Adobe Acrobat correctly.My nonprofit needs 3 new subscriptions for Adobe Acrobat Pro. Goodstack sent me a link for one that did not work because I already have a subscription to Adobe Express. Goodstack said it was an Adobe problem. Adobe says it's a Goodstack problem. Goodstack finally emailed and said "I understand that Adobe’s website mentions the discount for Acrobat Pro for nonprofits may cover up to 50 licenses, which can be confusing. However, the discount offered through Goodstack is available only for single licenses after your application has been approved. We know how important the multi-license options are for nonprofits like yours, so we’re tracking these requests and have already included your details. We’re committed to working towards a solution and will keep you updated on any changes to the program. In the meantime, we hope Adobe’s support team can assist with your query. "

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Date of experience: Jan 27, 2025

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