Back in August I went in their Carbondale, Pa location. The cashier an old bag told my niece she was not allowed to take her bike to browse and told her to leave it at the counter. My Neice informed her she wasn't donating it. The woman told her it would be okay. Well because she always leaves her bike there. Because we go in there at least once a week. This day the woman decided to steal her bike and steal it and sell it. They blamed us and that it was our fault. So I called corporate and told her the woman stole it and sold it for a dollar the response was "everything in the store is a dollar" this does not help the woman stole from us. She stole our property. From a six year old child and she watched her cry. Anyways headquarters condoned the act and compared it to leaving a purse behind. But she didn't. No one would take her purse. We don't live in this kind of area. The woman at the counter claimed she didn't know. We came in there all the time. How didn't you? It was obviously a ploy to take from the child.
They refuse to acknowledge any wrong doing. If only they new this same woman was stealing the donations as well. I have seen her serval times and a few other ppl taking from the donations and loading it to their car. Shameful.
Claim your business profile now and gain access to all features and respond to customer reviews.
