google.co.uk

2.7
2.7 Based on 181 reviews

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Louella Brooks
Currys

Currys . I would give zero starsIf possible . I was sold a used Samsung tablet !! No apology , had to travel back to store . I needed to contact customer service - no email address apart from their business one on google , sent it there for a reply to say they only deal with business issues however “one complaint is one too many” lol! . I have phoned Currys to request customer services email address , they said they don’t have one ! I can either write a letter and post it or I can escalate a call back !? I have requested a call back , first date available is a week later which gives me an indication of their volume of complaints . I cannot believe in this day and age they are asking you to write a letter !! Staff on phone are rude and could not care less. I am so frustrated and will NEVER buy from Currys ever again . Shocking all round !

1
Date of experience: Nov 02, 2024

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