google.co.uk

2.7
2.7 Based on 181 reviews

...

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This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.7

/
5

181 Reviews

5 Star
36%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
54%

All Reviews

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Review Time

Braxton Hughes
Extremely Disappointed with Recent Changes

I’ve previously expressed my dissatisfaction with the new recipe, and I now attribute my dogs' constant scratching and paw licking to the poor quality of the product. I've had to add my own supplements to resolve the issue. Unfortunately, it doesn't end there—the top layer in the can is just jelly, which my dogs refuse to eat. The latest batch is filled with subpar food, featuring a significant cavity in the middle filled with jelly. This is where I draw the line. After 10 years, I refuse to continue giving my dogs this product due to the company's greed. I'm done.

1
Date of experience: Jan 19, 2026
Hard_ScR3M68
Addressing Spam Issues

It's about time the platform began addressing the problem of intrusive pornographic spam. There's no way to completely eliminate this issue. As someone in my 70s, I receive numerous unsolicited messages that I never open, and I don't understand why I'm targeted. One day, I received the same message repeatedly, and I haven't opened any for months. I’ve been told it's due to algorithms, but I have never engaged with this type of content. It's frustrating and unnecessary. The platform does little more than filter, and blocking addresses isn't an option. Many users are disturbed by this issue. There should be a method to track these messages and a way to stop them entirely. If an email remains unopened, senders shouldn't know if my email is active, yet the platform fails to respect my wishes. They provide excuses instead of solutions.

1
Date of experience: Dec 04, 2025
Bernard Morgan
🛑 It's Time to Address Disturbing Spam 🛑

Finally, the platform should tackle the issue of disturbing pornographic spam. There seems to be no way to fully eliminate this annoyance. As someone in my 70s, I receive countless messages I never open, and I don't understand why I'm targeted. One day, I got the same message every ten minutes, and I haven't opened any for months. I’ve heard it’s due to algorithms, but I have never engaged with this content. It’s frustrating and unnecessary; those interested in such material should seek it out. The platform merely filters, and blocking addresses isn't an option. Many users are upset about this issue. There should be a way to track these messages and stop them entirely. If an email remains unopened, senders shouldn't know if my email is active, yet the platform ignores my wish to avoid these emails. They offer excuses instead of solutions. While there are strict options for regulating searches, there's no way to completely stop these spam messages. I wish I could delete my account, but the process is quite complicated, and even alternative services can't stop this spam.

1
Date of experience: Dec 04, 2025
PW33
Issues with Refund for Returned Item

I returned an item on the 5th of November, but two weeks later, I was still receiving emails about it. I contacted the support team, and 96 hours ago, I was assured by a representative that the issue would be resolved within 48 hours. Now, I have been charged for the item. I was asked to wait another 48 hours, which is completely unacceptable. Five people have noted that this is the fault of the platform, yet none have processed my refund. They keep asking for more time while charging me for something that was clearly returned. This situation is disgraceful, and I will not purchase from this platform again.

1
Date of experience: Nov 21, 2025
Olivia Hughes
Disappointment with Google Search

Dear Google, I am writing to express my disappointment with your search service. For years, I relied on you for information. Recently, however, your mobile front page has been inundated with unwanted sports content, particularly football, which I have never searched for or shown interest in. Despite my attempts to adjust settings and reduce these irrelevant feeds, the problem continues. Instead of empowering users, you dictate what we see, undermining the trust that once made your search engine indispensable. This is not a minor irritation; it's a breach of trust. I have moved to an alternative service that respects user preferences.

1
Date of experience: Nov 16, 2025
Kayla
A Wonderful Experience

Today, I needed to withdraw money from my account and was informed it might take a while. Fortunately, I was assisted by a representative who was highly professional, knowledgeable, and proactive—offering exactly what I needed before I even asked. She truly exceeded my expectations, making the entire process smooth and efficient, all with a friendly demeanor. I appreciate her assistance immensely.

5
Date of experience: Nov 14, 2025
Charlie P.
Good Search Engine, but Privacy Concerns

The platform is a good search engine, but sometimes it compromises our personal privacy with just one click.

3
Date of experience: Nov 10, 2025
Kayla
Avoid Purchasing from Them

Avoid buying from this platform as there is a global issue with their products, and they do not provide assistance. This experience may end up costing me a significant amount. Customer service has been very poor, leading me to consider alternatives.

1
Date of experience: Nov 10, 2025
Hedworth Taylor
Frustration with Business Profile Suspension

I have maintained a business profile for many years, but today I was blocked from my account. They claimed it was suspended for not following guidelines, which seems absurd. We have seen a decline in visitors from the platform and an increase from alternatives. I have requested the removal of my business profile, but I’ve been told it could take a long time. It seems better to focus on other platforms.

1
Date of experience: Nov 09, 2025
Kristy W.
Concerns Regarding Review Removal

I have been a contributor for several years, writing honest and helpful reviews for various companies. I aim to make them engaging and sometimes humorous. Recently, I noticed a review I wrote for an insurance provider was removed, claiming I violated guidelines regarding incentives or that it was false. I write these reviews without any compensation and even declined a discount as a thank you for my positive feedback. Being accused of dishonesty is offensive and untrue. While there’s an option to appeal, I found no links or means to contest their decision, making them the accuser and judge. This experience has made me question the trustworthiness of the company, which seems to overlook the contributions of its reviewers while intimidating those who challenge them.

1
Date of experience: Nov 06, 2025

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