I was set to have the service installed, but just days before my appointment, their crew cut my existing line, leaving me without any internet. When I reached out, they offered no compensation for the inconvenience. They only said they would cover the reconnection fees from my previous provider, but nothing for the disruption caused. I had to rely on my mobile hotspot for work over the weekend. This experience showed me that they don't value their customers, leading me to cancel my account.
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