In July alone, I experienced seven outages, often lasting several hours. If you work from home, be ready for financial losses. Every representative I spoke to was rude, with comments like 'you can switch providers anytime' and 'just use your PTO during outages.' I was promised credits but received only a small amount for those outages. Despite detailing my issues to a manager, I never heard back. To top it off, I received notice of upcoming work in my area that would lead to more outages.
Claim your business profile now and gain access to all features and respond to customer reviews.