I have WCFiber at my home location. This is the first month having service. All going well until there were construction service going on yesterday outside my residence, I guess hooking up a neighbor the final result was they spliced a wire and did not connect my service back up. I was in the middle of an interview and lost connection. The workers outside had left and I could not get back on the internet until next morning. I called 3 times of course they were closed at 5pm, so I dialed repair and that gentlemen said no one can come out until tomorrow. So I was without service from 3pm to 9am the next day. I called customer support to credit me the outage and of course they do not do that. The workers unplugged my line and did not plug back in. Negligence on there part, but yes I still have to pay even though my internet, tv were down. G0 FIGURE, no help for there customers just have to pay and shut the .... up.
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