Internet works well, but customer service could not be worse. It's probably the worst customer service I've ever encountered. I've never had a positive experience. Visits to my home to fix wifi are commonly rescheduled often to weeks later, customer service agents make your life really hard, and it often takes 2-3 phone calls to get what you need. Today I had a conversation with Meyling, who was not only rude and unprofessional, but also I felt that I was speaking about apples and Meyling about oranges. If my building made any other internet offering available, I would switch in a heart beat.
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