The customer service experience has been appalling. Representatives are unhelpful and often hang up without solving any issues. There are no timelines for resolution, which makes this the most frustrating service I've encountered. It's no surprise that negative reviews are hard to find elsewhere; they only seem to appear on specific review sites. I've been waiting since November 22nd, and as of December 4th, I've received no callbacks—just one generic email response for every issue.
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